University of Michigan Health Partners
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Quick Desktop Access
Immediate access to your UM Health-West desktop, no client needed.
Allows the choice between quick access or a download of the full client for repeated access.
Remote Access Instructions
Multi-Factor Authentication Enrollment
Webex Video Plugin
- Exit your view session.
- Use Chrome and go to: https://metrohealth.webex.com/webappng/sites/metrohealth/dashboard?siteurl=metrohealth
- Sign in
- Go to downloads
- Scroll down to getting started with Virtual Desktop Software and open the drop down menu options.
- Download and install this plug in on your physical PC.
Access the New User Training video below. Note: this is a password protected page.
For Epic Hyperspace Authorized remote access to UM Health-West’s EMR, login to UM Health-West View, then click on the Epic Hyperspace icon on your desktop.
Haiku & Canto
If you would like to download and configure the Epic Haiku or Canto mobile apps, please access this page from your mobile device.
EpicCare Link is a web-based application that is available to referring physician offices. It allows them access to a view-only version of our Epic application and helps them to follow the progress of care for patients within the UM Health-West system. Therefore, improving the ability to coordinate ongoing care.
View your classes and complete training without using your UM Health-WestView.
Acceptable Use Policy
This is a UM Health-West information system for authorized use only. Activity on this system is monitored and recorded. Unauthorized and inappropriate use will be reported to UM Health-West Information Security and/or law enforcement.
The physician access portal can be used for quick access to various applications at UM Health-West.
Work from home
Jabber Client Downloads
Jabber Client installer 14 – Windows
Client Download – Windows
Client Download – Mac