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Online or in person, we'll see you safely

With a combination of Virtual Visits and in-person office exams, Metro Health is ready to serve all the needs of our community. We’re always here to protect and care for you.

It’s more important than ever to pay attention to your health. We give you choices:

See your provider in person

*UM Health-West is asking all patients to wear a mask or face covering for in person appointments regardless of your vaccination status.
With new safety procedures in place, most of our outpatient offices are open and ready to see you. Details for your visit and safety instructions are provided below. Please contact your provider with specific appointment requests and questions.

Virtual Visits

You can connect online with your provider for a video discussion from the safety and comfort of your own home. Learn more about Virtual Visits here.

MyChart E-Visits

If you are an established UM Health-West patient, E-visits are available to handle routine health issues such as allergies, nausea, diarrhea, rash, headaches and more. Log in to your MyChart account to begin an E-visit.

Office Visits

With your safety in mind, we have developed procedures to protect you during your visit. We’re controlling the number of patients inside at any given time, and we’re using our expertise to keep you safe.

Here’s what to expect:

  • Schedule your visit through MyChart or by calling your provider’s office.
  • You must bring your own mask to the appointment. Even if you are vaccinated, you are required to wear a mask in healthcare settings.
  • When you arrive, stay in your car. Call us to let us know you are here.
  • You will use MyChart to check-in to limit your time in the office. We will discuss this with you prior to your appointment.
  • Our staff will come out to greet you and escort you inside or call to let you know when it’s safe to enter the building.
  • Our staff will be wearing Personal Protective Equipment. Don’t be alarmed. This is to keep patients, employees and the community safe.

Please note we still have restrictions for visitors, and in most cases patients will have to enter the building alone. Read the current Visitor Policy here.