More than 12 years of progressive leadership and strategic responsibilities at University of Michigan Health-West, with a focus on managing and improving the delivery of health care. Ensures safety, effectiveness, efficiency and quality. Directs and monitors all operational activities, business plans and budgets. Chair of Senior Executive Operations Committee focused on the day to day operational excellence. Uses design thinking methodologies to build collaborative work teams, with oversight of Business Intelligence and Analytics, Environmental Services, Food Services, Patient Transport, Security, Safety Management Services, Laboratory, Facilities-Construction-Plant Operations, Project Management Office and Information Assurance. Accomplished in bringing information technology solutions to healthcare delivery issues. Instrumental in multiple IT innovations, achievements that consistently earned UM Health-West recognition as HIMSS Stage 7 EMRAM and OEMRAM and as among nation’s “Most Wired” hospitals.