As part of one of the nation’s top-ranked health systems, we are proud to take the name of University of Michigan Health-West.
Our name officially changed on September 27th. The caring, patient-centered, innovative health expertise that we provide, has not. Here is what you can expect from us.
Some things never change
The same experts are going to take care of our patients. The same people will schedule appointments. The same warm, personalized approach will define how we treat our patients. This is how we have approached health care for nearly 80 years, and we are not going to change now.
Some things do change
For more than half of our history, we were known as Grand Rapids Osteopathic Hospital. We are proud of that history and the ideals that have carried us forward. Our name and even our location has changed several times. But throughout our history, we stayed true to the philosophy of our founding doctors: the patient comes first.
We made history again with our affiliation with University of Michigan Health
Nearly five years ago we joined one of the most respected, highly ranked health systems in the world. The benefits to our patients continue to add up, with new services, new choices and new access to nationally ranked excellence.
We’re still focused on West Michigan
This is our home. This is the community we serve, governed by a local board of directors, supporting community events, with neighborhood offices and local patient and family advisory councils.
We’re going through this together
We know a new name can be an adjustment, but you will not have to worry about our staff changing or new phone numbers. We’re going to make sure you can stay connected with us the same way you always have.
University of Michigan Health-West Primary Care Locations
During this transition period you may see either University of Michigan Health-West OR Metro Health – University of Michigan Health on patient communications and billing statements.
FAQs
What’s new?
Through 2022, we will be applying the University of Michigan Health-West name to signs, mailings and communications. But you will not have to worry about changing staff or phone numbers or new email addresses.
What’s not changing?
We are not changing the way we have approached health care for nearly 80 years. The new name does not mean we are changing the people who care for you or schedule your appointments.
Why is this happening?
We are not changing the way we have approached health care for nearly 80 years. The new name does not Nearly five years ago we joined one of the most respected, highly ranked health systems in the world. The benefits to our patients continue to add up, with new services, new choices and new access to nationally ranked excellence, close to where you live.
We’re still focused on West Michigan and you:
This is our home. This is the community we serve, governed by a local board of directors, supporting community events, with neighborhood offices and local patient and family advisory councils.